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For players aged 18+ only. Please play responsibly.
Mr8
Customer Outside assistance reference

Mr8Contact channel register

Enquiry record: specify the account, payment or game issue and relevant reference information. Exclude passwords, private codes and unrelated identification documents. The message should contain only what is necessary to explain the matter.

18+18+ onlyPlay responsibly
Function reference

Function reference

Service-hours entry: customer support hours (e.g. 24/7).

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Live Chat reference

live chat availability

customer support hours (e.g. 24/7)

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Email reference

support email address

customer support hours (e.g. 24/7)

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messaging channel (e.g. Telegram/WhatsApp) β€” remove if not offered

messaging handle / number

customer support hours (e.g. 24/7)

Contact us

Function reference

Include a clear enquiry without passwords or restricted codes.

Question register

Question register

What is the specified enquiry-response timeframe?+

typical support response time

What is the recommended enquiry information?+

Include a specified username and payment or game reference. Leave passwords, authentication codes and unrelated identity documents out.

Which support contact addresses gambling-related concerns?+

For independent help consult local problem-gambling helpline name and number. Ask about account record restriction provisions separately, but do not wait for an account record reply to seek support service.

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Harm-reduction reference β€” 18+

18+ only. Protect essential expenses, set a loss maximum allowance and stop at it. For gambling-related concerns, consult local problem-gambling helpline name and number.

Gambling harm reference